If you’re having trouble logging into your Amazon account on your Samsung Smart TV, there are a few things you can do to try and fix the issue. First, make sure that you’re using the correct login credentials. If you’ve forgotten your password, you can reset it by going to myaccount.amazon.com and clicking on “Forgot Your Password?” Next, make sure that your Samsung Smart TV is connected to the internet and that your Amazon account is up-to-date. If all of these steps don’t work, try contacting Amazon customer service for help. ..
The first step in troubleshooting Prime Video on your Samsung Smart TV is to perform a “factory reset” of the device. This will completely erase all data from the device and restore it to its factory defaults. Be sure to back up any important data before attempting this method. First, navigate to the Settings menu and enter your “factory reset PIN,” typically 0000. After a few minutes, the device will reboot, and Prime Video should be back in business.
After you’ve successfully reset your device, you can try playing Prime Video once more. If you’ve tried all the other methods and still aren’t seeing any results, it’s possible that your device’s firmware has become outdated or that it’s just stuffed with data. To resolve this problem, try resetting your Samsung smart TV or setting it to automatically download updates. If all of those fail, the only other option is a factory reset of your device.
